Terms of Service
Last Updated: May 25, 2025
Welcome to Baby Steps ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website and services located at ivf.clinic (the "Service") operated by Baby Steps, a Delaware corporation.
1. Acceptance of Terms
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
2. Description of Service
Baby Steps provides fertility prediction tools and IVF clinic analysis services. Our Service includes:
- Free fertility success rate predictions based on general demographic data
- Paid personalized predictions requiring account creation
- IVF clinic comparison and analysis tools
- Insurance coverage information (Premium plan)
- Pricing information and success rate estimations (Premium plan)
3. Medical Disclaimer
IMPORTANT: The information provided by our predictive model is for informational purposes only and is not intended to substitute for professional medical advice, diagnosis, or treatment. The model provides statistical estimates based on historical data and should not be the sole basis for medical decisions. Individual results may vary significantly based on numerous factors not captured in our model. Always consult with a qualified healthcare provider regarding your specific circumstances before making medical decisions.
Our Service is not a medical device and does not provide medical advice, diagnosis, or treatment. We are not licensed healthcare providers.
4. User Accounts
4.1 Account Creation
Some features of our Service require you to create an account. You may provide your email address and name to create an account for personalized predictions and paid services.
4.2 Account Responsibility
You are responsible for safeguarding your account credentials and for all activities under your account. You must immediately notify us of any unauthorized use of your account.
4.3 Account Termination
We reserve the right to terminate or suspend your account at any time for violation of these Terms.
5. Paid Services
5.1 Subscription Plans
We offer the following paid plans:
Baby Steps Essentials ($100):
- Personalized success rate at each clinic
- Customizable IVF Clinic Analysis
- Compare your favorite clinics
- 12-month single-user account access to model updates
Baby Steps Premium ($250):
- All Essentials features
- Comprehensive insurance coverage information
- Detailed IVF pricing information
- Price-per-child success rate estimations
- Clinic availability information
- Lifelong account access with updates
5.2 Payment and Billing
Payment is required in advance for paid services. All fees are non-refundable unless otherwise stated in these Terms or required by law.
5.3 Price Changes
We reserve the right to change our pricing at any time. Price changes will not affect existing subscriptions during their current term.
6. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of these Terms
- Attempt to interfere with or disrupt the Service
- Use automated systems to access the Service without permission
- Share your account credentials with others
- Reverse engineer or attempt to extract our proprietary algorithms
- Submit false or misleading information
7. Intellectual Property
7.1 Our Content
The Service and its original content, features, and functionality are owned by Baby Steps and are protected by copyright, trademark, and other intellectual property laws.
7.2 Your Data
You retain ownership of any personal information you provide to us, subject to our Privacy Policy.
8. Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service.
9. Data Retention and Account Deletion
We retain your personal information indefinitely to provide ongoing service improvements and personalized predictions. However, upon written request, you may request deletion of your account and associated personal data. We will process such requests within a reasonable timeframe, subject to:
- Legal requirements to retain certain records (such as payment information for tax purposes)
- Technical limitations in our systems
- Legitimate business interests in maintaining anonymized data for research purposes
To request account deletion, please contact us using the information provided below.
10. Disclaimers and Limitation of Liability
10.1 Service Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL BABY STEPS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
11. Indemnification
You agree to indemnify and hold harmless Baby Steps from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.
12. Communications
By using our Service, you consent to receive electronic communications from us, including service updates and administrative messages.
13. Dispute Resolution
13.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. You expressly consent and submit to the exclusive jurisdiction of the courts of the State of Delaware for any legal action or proceeding arising out of or relating to these Terms or your use of the Service.
13.2 Arbitration
Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Service shall be settled by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in the State of Delaware. The decision of the arbitrator shall be final and binding upon the parties and may be entered as a judgment in any court of competent jurisdiction.
13.3 Class Action Waiver
You agree that any arbitration or proceeding shall be limited to the dispute between us and you individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.
14. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on our website. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
16. Contact Information
If you have any questions about these Terms, please contact us at:
Baby Steps
Email: support@ivf.clinic
Address: 446 SW Valeria View Dr, Apt 108, 97725
These Terms of Service are effective as of May 25, 2025 and were last updated on May 25, 2025.